Returns & Exchanges
At Black Forest Industries, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn, unwashed apparel.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange once the items pass inspection.